Diemer Insurance Agency

Privacy Policy

Important: Please read this information carefully and print a copy and/or retain this information for future reference.

By submitting your information on our website, you acknowledge that you have received and reviewed this Privacy Policy.

This Privacy Policy has been crafted to elucidate the data collection procedures, utilization methods, and our commitment to adhering to both local and international regulations for the benefit of our website users and clients.

The terms 'we,' 'our,' and 'us' referenced in this Privacy page pertain to Guidance Home, more commonly recognized as Guidance Home. To access our company's contact details, kindly refer to our Contact page.

Guidance Home's Position on Data Protection

In all matters related to data collection and safeguarding, we diligently implement and uphold contemporary best practices. We have adopted practices wherever feasible to ensure cross-border compliance. Our privacy policy aligns with or exceeds the following widely accepted data principles:

Fair Processing

We only collect data when contractually mandated or essential

Lawful Purpose

Data collected only for necessary purposes as explained

Data Minimization

Only essential information collected for our purposes

Security & Compliance

Robust security measures and legal compliance

Types of Data Collected

Guidance Home is obligated by contract to collect and retain specific personal data from potential and existing clients. This data is essential to provide quotes, process applications, underwrite and enable services.

The personal data collected may include:

First and last name Street address Email addresses Telephone numbers Date of birth Demographic info

Children's Privacy

Guidance Home adheres to a strict policy of not knowingly requesting nonpublic personally identifiable information from individuals under the age of 13, in accordance with the Federal Children's Online Privacy Protection Act of 1998 (COPPA). Users of Guidance Home are required to provide their date of birth during registration, and individuals under the age of 18 may not register as members.

Data Collection Methods

All data collected by Guidance Home is voluntarily provided by users with their explicit consent. Data may be collected through various means:

  • Forms on our website
  • Email communication
  • Application forms and written documents
  • Telephone and in-person communication
  • Text messages
  • Online forms for marketing purposes
  • Cookies (explained in detail)
  • Google Analytics and Remarketing

Opting Out of Google Analytics

Users may opt out of customized Google Display Network ads by visiting the Ads Preferences Manager or using the Google Analytics Opt-out Browser Add-on.

Consent to Data Collection

By using this website, you voluntarily consent to the collection and usage of your personal data as described in this document. This consent is entirely optional, with data collection occurring only when contractually required, legally mandated, or for marketing purposes.

Where applicable, explicit consent will be sought as required by law. Users have the right to refuse to provide data and to request access to or deletion of collected data at any time. However, refusal to provide contractually necessary or legally mandated data may impact our ability to offer products or services.

Purpose of Data Collection

Data collected from users is used for various purposes, including:

User Experience

Enhancing experiences on our network and enabling participation

Service Delivery

Processing transactions and verifying completed activities

Reporting

Creating demographic and traffic reports for partners

Compliance

Complying with laws and ensuring personal safety

Data Sharing Practices

Guidance Insurance Group does not sell, rent, or trade your personal information to third parties for marketing purposes.

Email addresses and phone numbers are collected solely for site-related purposes, and we do not share them with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Access

At Guidance Home, we grant access to your information to trusted service providers for service facilitation and collaborate with advertising and analytics partners to enhance your experience. In circumstances such as business transfers or legal obligations, your data may be disclosed. We respect your privacy and never share personal information for marketing purposes without your explicit consent.

Security Measures

Our site operates secure data networks protected by industry-standard firewall and password protection systems. Security and privacy policies are regularly reviewed and enhanced, with only authorized personnel accessing member-provided information.

Consent to Communications

When you submit your information to us, your name and contact information, such as email address and phone number, are automatically added to our contact list. By providing such information, you are agreeing to receive communications from us via telephone, email or text message unless you choose to opt out of one or all of these communication methods.

You will only receive these contacts from us for as long as you agree to them.

Opt-Out Policy

We provide users with options wherever practical, including:

Registration & Communications

Opting not to register for our website or receive electronic newsletters or emails

Interactive Areas

Opting not to participate in specific interactive areas such as message boards, forums, surveys, and polls

Opt-Out / Opt-In Procedures

We may promote product and service offerings via email, SMS text messages, or telephone to users who explicitly agree to be contacted through our Site's online forms or opt-in process. Members can unsubscribe from receiving such communications at any time.

Email addresses and phone numbers received in opt-out requests will be added to our internal Do-Not-Contact registry within ten days, unless we receive further communication from you indicating your consent to receive communications from us.

Do-Not-Call Registry Compliance

It is every consumer's right to add his or her telephone number to the National Do Not Call Registry, which, in general, applies to any plan, program, or campaign to sell goods or services through interstate phone calls. However, a company may call a consumer with whom it has an established business relationship for up to eighteen (18) months after the consumer's last purchase, delivery or payment, and for up to three (3) months after the consumer submits an application or an inquiry to the company, even if the consumer's number has been added to the National Do Not Call Registry.

Cookies Policy

Similar to many websites, we employ "cookie" technology to gather additional data on website usage and improve our Site and Service. A cookie is a small data file transferred to your computer's hard drive. We do not use cookies to collect personally identifiable information.

Guidance Home may utilize both session cookies and persistent cookies to better understand user interactions with the Site and Service, monitor aggregate usage, and improve both. You can remove persistent cookies by following your web browser's instructions. While most Internet browsers accept cookies by default, you can modify your settings to either refuse cookies or prompt you before accepting them from websites you visit.

California Privacy Rights

California Residents

California residents may request information about categories of information shared and the entities receiving such information or opt-out of sharing their information with third parties. We comply with the opt-out option.

Do Not Track

This website does not honor "Do Not Track" signals from user browsers. However, we do not collect or authorize the collection of nonpublic personally identifiable information about users' online activities, except as described in connection with Google Analytics.

Policy Changes

Any changes to our privacy policy will be posted on this page to keep users informed of the information we collect, how we use it, and under what circumstances we disclose it.

Your Consent

By using this site, you consent to the collection and use of information as described in this Privacy Policy by This Site.

No mobile information will be shared or sold to third parties/affiliates for marketing/promotional purposes.

If you have any questions or concerns about our Privacy Policy, please contact us.

Last Updated: January 5, 2026