We exist to provide certainty in an uncertain world. At Guidance Insurance Group, our mission is to empower homeowners with clear, comprehensive, and compassionate coverage. We envision a future where every family feels truly secure in their sanctuary.
We don’t just sell policies — we provide clarity, advocacy, and long-term protection.
No confusing clauses. No hidden exclusions. Every policy is explained in plain language.
When claims happen, we work for you — not the insurance carrier.
Coverage reviews that evolve as your home, family, and risks change.
Insurance should not be a transaction; it should be a relationship built on trust. We believe in a "Customer-First" approach that prioritizes your needs over our bottom line. This means we don't just sell you a policy and disappear. We are there to explain the fine print, to guide you through risk assessment, and to stand by your side when a claim is necessary.
Transparency is our currency. We strive to make complex policy language accessible and understandable. You deserve to know exactly what is covered, what isn't, and why. We adhere to the strictest compliance standards not just because we have to, but because it's the right thing to do.
Our long-term commitment is to the community of Spokane Valley and beyond. We are building a legacy of reliability, one policy at a time.
Insurance doesn’t have to be complicated — here’s how we make it easy.
We learn about your home, location, and risk exposure.
We craft coverage that fits your real needs — not a template.
Every limit, deductible, and exclusion is clearly explained.
We remain your advocate for renewals, updates, and claims.
Guidance Insurance Group proudly serves Spokane Valley and families across the region. We understand local risks, building standards, and weather patterns — because this is our home too.
Our relationships extend beyond policies. We’re here for the long run.
"I never understood my coverage until I spoke with Guidance. They took the time to explain everything. I feel so much safer now."
"Professional, courteous, and incredibly fast. The best insurance experience I've ever had."
Get guidance, clarity, and coverage that truly protects what matters most.
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